Shipping policy

PAR EXCELLENCE SHIPPING POLICY

Last updated: October 29, 2026.

Thank you for shopping with PAR EXCELLENCE. Each order is prepared with care to ensure your products arrive securely and beautifully packaged.

ORDER PROCESSING

Please allow 2–5 business days for order processing before shipment. Business days do not include weekends or federal holidays.

Processing may take slightly longer during product launches, holidays, promotional events, or periods of high order volume.

Shipping time begins after your order has been processed and transferred to the carrier.

SHIPPING AREA

PAR EXCELLENCE currently ships within the United States. International shipping is not available at this time.

SHIPPING RATES

FREE SHIPPING
Orders of $50 or more qualify for free Economy shipping within the United States. The qualifying order amount is calculated after discounts and before applicable taxes, unless otherwise stated at checkout.

Available shipping methods and charges are displayed at checkout and are based on the order, destination, packaging, and selected shipping service.

ESTIMATED DELIVERY

Estimated transit times after shipment are 3–4 business days for Standard shipping and 5–8 business days for Economy shipping. These estimates are in addition to our 2–5 business day order processing time.

Delivery dates are estimates and are not guaranteed. Weather, holidays, carrier disruptions, and other circumstances outside our control may affect delivery times.

TRACKING INFORMATION

Once your order ships, you will receive a confirmation email containing tracking information. Please allow up to 24 hours for tracking activity to appear.

INCORRECT OR INCOMPLETE ADDRESSES

Customers are responsible for entering a complete and accurate shipping address at checkout.

If you notice an address error, contact support@parexcellenceskincare.com as soon as possible. We will attempt to update the address if the order has not already been processed or shipped, but changes cannot be guaranteed.

Additional shipping charges may apply if an order is returned because of an incorrect, incomplete, or undeliverable address.

LOST PACKAGES

If tracking has not updated or your package appears lost in transit, contact the shipping carrier and email us at support@parexcellenceskincare.com with your order number. We will assist with the carrier-claims process when possible.

If tracking shows that a package was delivered but you cannot locate it, please check around the delivery area, ask household members or neighbors, and contact the carrier. PAR EXCELLENCE will review confirmed delivery issues individually, but replacement or refund is not guaranteed when the carrier confirms delivery to the address provided at checkout.

DAMAGED ORDERS

Inspect your order upon arrival. If it arrives damaged, defective, or incorrect, contact us within 48 hours of delivery.

Include:

• Your order number
• Clear photographs of the shipping package
• Clear photographs of the damaged or incorrect product

We will evaluate the issue and provide an appropriate resolution.

For shipping questions, contact:

support@parexcellenceskincare.com