Privacy policy

PAR EXCELLENCE PRIVACY POLICY

Last updated:September 9, 2026

PAR EXCELLENCE operates this online store, website, and related content, products, features, tools, and services. Throughout this Privacy Policy, these are collectively called the “Services.”

Our store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how PAR EXCELLENCE collects, uses, stores, and discloses personal information when you visit our website, make a purchase, create an account, contact us, or otherwise interact with the Services.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand the practices described in this policy.

PERSONAL INFORMATION WE COLLECT

“Personal information” means information that identifies you or can reasonably be linked to you. Depending on how you interact with the Services, we may collect or process the following categories of information:

• Contact information, including your name, email address, telephone number, billing address, and shipping address.

• Order and transaction information, including products viewed, placed in a cart, purchased, returned, or canceled, as well as payment status, shipping information, and order history.

• Payment information, which is processed securely by Shopify and its payment-service providers. PAR EXCELLENCE does not independently store complete payment-card numbers.

• Account information, including login credentials, preferences, and account settings, when customer accounts are available.

• Communications, including information you provide when contacting us with a question, order concern, return request, or customer-service inquiry.

• Device and technical information, including your internet-protocol address, browser type, device type, network connection, and other technical identifiers.

• Website-usage information, including how and when you browse, navigate, or interact with the Services.

• Marketing preferences, including whether you have agreed to receive promotional email or other marketing communications.

SOURCES OF PERSONAL INFORMATION

We may collect personal information:

• Directly from you when you visit the website, place an order, create an account, join our email list, submit a form, or contact us.

• Automatically through cookies, pixels, and similar technologies when you use the Services.

• From Shopify and service providers that assist with payment processing, website hosting, data analytics, order fulfillment, shipping, customer support, fraud prevention, or marketing.

• From advertising, social-media, or business partners when permitted by law.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

Provide and Improve the Services

We use personal information to process payments, fulfill orders, arrange shipping, provide order updates, maintain customer accounts, process eligible returns or refunds, respond to customer-service requests, remember preferences, and improve the shopping experience.

Communicate With You

We may use your information to send order confirmations, shipping updates, account notices, policy notices, customer-support responses, and other communications relating to your transactions or use of the Services.

Marketing and Advertising

When permitted by law or with your consent, we may use personal information to send promotional emails and display advertising based on your interaction with the Services.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message. Even after unsubscribing, you may continue to receive nonpromotional communications relating to orders, accounts, or customer service.

Security and Fraud Prevention

We may use personal information to authenticate accounts, prevent fraudulent transactions, investigate suspicious or unlawful activity, protect customers, and maintain the security of the Services.

Legal and Business Purposes

We may use personal information to comply with applicable laws, respond to valid legal requests, resolve disputes, enforce our policies and agreements, and protect the rights, safety, and property of PAR EXCELLENCE, our customers, Shopify, and others.

COOKIES AND SIMILAR TECHNOLOGIES

The Services may use cookies, pixels, and similar technologies to operate the website, remember preferences, understand website activity, provide relevant content, prevent fraud, and support advertising or analytics.

You may be able to control cookies through your browser settings or through privacy tools made available on the Services. Disabling certain cookies may affect the operation or functionality of the website.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information when reasonably necessary to operate the business and provide the Services, including:

• To Shopify, payment processors, shipping carriers, technology providers, cloud-storage providers, analytics providers, customer-service providers, and other vendors that perform services on our behalf.

• To advertising or marketing partners when permitted by law and consistent with your privacy choices.

• When you direct us, request a service, or consent to a disclosure, including when information must be provided to a shipping carrier to deliver an order.

• In connection with a business transaction, such as a merger, acquisition, financing, reorganization, sale, or bankruptcy.

• To comply with applicable laws, court orders, subpoenas, search warrants, regulatory requests, or other valid legal processes.

• To enforce our terms and policies or protect the Services, our rights, our customers, or others.

We do not disclose personal information to third parties for purposes unrelated to operating the business, providing the Services, marketing as permitted, or complying with legal obligations.

RELATIONSHIP WITH SHOPIFY

The Services are hosted and powered by Shopify. Shopify collects and processes personal information relating to your access to and use of the Services so that it can provide and improve its services.

Information submitted through our store may be transmitted to Shopify and other service providers that may operate in countries outside your place of residence.

For more information, review the Shopify Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/app-users

You may also review Shopify’s Privacy Portal:

https://privacy.shopify.com/en

THIRD-PARTY WEBSITES AND LINKS

The Services may contain links to websites, social-media platforms, or other online services operated by third parties.

PAR EXCELLENCE does not control and is not responsible for the privacy, security, accuracy, or content of third-party services. Review the privacy policies and terms of any third-party website before providing personal information.

CHILDREN’S PRIVACY

The Services are not directed to children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe that a child has provided personal information to us, contact us at support@parexcellenceskincare.com to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share the personal information of individuals under 16 years of age as those terms are defined under applicable privacy laws.

SECURITY OF PERSONAL INFORMATION

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, electronic transmission, or storage method is completely secure. We cannot guarantee absolute security, and you should not send sensitive or confidential information through unsecured communication channels.

DATA RETENTION

We retain personal information for as long as reasonably necessary to:

• Provide the Services
• Maintain customer accounts
• Fulfill orders and provide customer support
• Meet accounting, tax, legal, and regulatory requirements
• Prevent fraud
• Resolve disputes
• Enforce our agreements and policies

Retention periods may vary based on the type of information and the reason it was collected.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information. These rights may include:

• The right to request access to personal information we maintain about you.

• The right to request correction of inaccurate personal information.

• The right to request deletion of certain personal information.

• The right to receive a portable copy of certain personal information.

• The right to opt out of certain targeted advertising or the sale or sharing of personal information, where applicable.

• The right to withdraw consent when processing is based on consent.

• The right to appeal certain decisions concerning a privacy request, where applicable.

These rights are not absolute and may apply only in certain circumstances. We may need to verify your identity before completing a request.

You may submit a privacy request through any privacy-request or data-sharing opt-out page made available on the Services or by contacting us at support@parexcellenceskincare.com .

We will not discriminate against you for exercising an applicable privacy right.

GLOBAL PRIVACY CONTROL

Where required by applicable law, we may recognize a Global Privacy Control signal as an opt-out request for the browser or device sending the signal.

Other than legally recognized preference signals, the Services may not respond to browser “Do Not Track” signals.

AUTHORIZED AGENTS

Where permitted by law, you may authorize another person to submit a privacy request on your behalf.

We may require proof that the individual is authorized to act for you, and we may also ask you to verify your identity directly.

COMPLAINTS

If you have a concern about how we collect, use, or disclose personal information, contact us at support@parexcellenceskincare.com.

Depending on where you live, you may also have the right to appeal our response or submit a complaint to an appropriate privacy or data-protection authority.

INTERNATIONAL DATA TRANSFERS

Personal information may be transferred, stored, or processed outside the country or state where you live.

When required, Shopify and applicable service providers may use recognized safeguards for international transfers, including approved contractual protections or other legally recognized transfer methods.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our business practices, the Services, technology, or legal requirements.

When we update the policy, we will post the revised version on the website and update the “Last updated” date. We will provide additional notice when required by applicable law.

For questions about this Privacy Policy, our privacy practices, or a privacy-rights request, contact:

PAR EXCELLENCE
Email: support@parexcellenceskincare.com